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Customer Survey

 
Name
   
Street Address
     		 
City
    
State
    		Zip Code
    
E-Mail
    		Phone Number
   
Please check the number that applies:
   5 - Excellent    4 - Good    3 - Acceptable    2 - Needs Improvement    1 - Unacceptable
Professionalism:
      5 4 3 2 1 		 
Explanation of options/upgrades:
      5 4 3 2 1
Explanation of costs & contract:
      5 4 3 2 1
Explained how to contact & when to contact Remedy Roofing:
      5 4 3 2 1
Cleanliness of site during installation:
      5 4 3 2 1
Timeliness of completion of work:
      5 4 3 2 1
Problem resolution:
      5 4 3 2 1
Overall installation experience:
      5 4 3 2 1
Overall Attitude:
      5 4 3 2 1
Section II - Please candidly answer the following questions:
Was there anything about the installation that stands out? (i.e. did the Sales Rep go consistently above and beyond to assist you on this project).
 

What suggestions do you have that could improve future installations?
 

Are there any outstanding issues from your installation?
 

How satisfied are you with the overall appearance and installation?
 

How responsive do you think the Sales Rep was to any issues that arose?
 

Would you recommend Remedy Roofing to others?
 
Comments/Questions:
      


                      

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